01
Phones & tablets
Photos, apps, settings and video calls. Get comfortable with the device you use every day.
iPhone · iPad · AndroidAT HOME IN THE NORTHERN RIVERS
Friendly tech help.
Right at home.
A little patience makes a big difference. Local, in-home technology support for seniors and families, explained one step at a time.
Good help. Clear prices.
Home visits from AU$149 including the first hour.
At your pace. In your space.Patient help, without the jargon.
MORE CONFIDENCE. MORE CONNECTION.
We come to you
Help in the comfort of home
Patient, plain-English help
Space to ask every question
Times that work for you
Evening & weekend appointments
Local people
Here in the Northern Rivers
EVERYDAY TECH, SORTED
Less frustration.
More “I've got this.”
You don't need to know the technical name for it. Just tell us what's getting in the way.
02
Computers & email
A slow laptop, a confusing update or email that won't send. Let's work through it together.
Windows · Email · Microsoft 36503
TV & streaming
Your favourite shows, without the remote-control puzzle. Help with smart TVs and streaming apps.
Smart TVs · Netflix · Stan · Kayo04
WiFi & connected homes
Sort out connection problems and get your printer, speakers and other smart devices talking.
WiFi · Printers · Smart devices05
Feeling safer online
Learn to spot suspicious messages, manage passwords and set up antivirus with confidence.
Scam awareness · Passwords · Norton06
New devices & fresh starts
Bought something new? We'll help set it up and move your photos, contacts and files across.
Device setup · Transfers · Ongoing helpSomething else on your mind? Start with a conversation.
Ask us about it
For the people you care about.FOR FAMILIES HELPING PARENTS
You can be family.
We'll be the tech help.
If you're the one Mum or Dad calls when the WiFi drops or a video call won't connect, you don't have to figure it all out alone.
We'll visit them at home, take things slowly and help make everyday technology feel familiar again.
- Arrange a visit on a loved one's behalf
- Join the conversation, even from a distance
- Get a clear update about what was done
NO COMPLICATED PROCESS
A good day starts
with a simple call.
From the first hello to the last question, you know what to expect.
- 01
Tell us what's happening
Give us a call. No technical explanation needed.
- 02
Know the plan & price
We'll confirm the cost and find a time that suits you.
- 03
We'll come to your home
A patient technician works through the problem with you.
- 04
Feel more confident
We'll explain what we did and go over your questions.
You can also request a callback below. A callback request doesn't confirm an appointment.
GOOD HELP. CLEAR PRICES.
Know the cost.
Feel at ease.
We agree on the price before we start. If you need more time, we talk it through with you first.
Talk through your jobStandard home visit
AU$149
Includes the call-out and the first hour.
- Help in your own home
- Time to explain and answer questions
A little more time?
AU$32.50 per 30 minutes
Only with your go-ahead.THE TECHTRUST APPROACH
Technology is personal.
So is our help.
Behind every device is a person who just wants it to work.
We're a small local team helping families and seniors across the Northern Rivers. We sit beside you, listen to what's frustrating you, and explain things in a way that makes sense.
Our aim is simple: to be the familiar local number you feel comfortable calling, this time and the next.
Respect for your home
Careful, friendly and considerate.
Room for every question
We'll go over it again if you need.
Confidence that grows
Help to understand, as well as fix.
YOUR LOCAL TECH HELP
Northern Rivers.
Right on your doorstep.
Home visits across our corner of NSW.
Somewhere nearby? Call and ask.
A FEW THINGS YOU MIGHT BE WONDERING
Good questions.
Simple answers.
If there's something you'd like to ask before booking, please call. We're happy to chat.
LET'S MAKE TECH FEEL SIMPLE
A friendly conversation
is a good place to start.
Tell us what's happening. We'll take it from there.